| |Windows XP Troubleshooting and Diagnostics
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ID: XPTroub | Course Length: 3 |  |
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Module 0: Troubleshooting Methodology |
| | | - Troubleshooting: A Proposed Methodology
- Other Troubleshooting Considerations
- Investigating the Cause and Effect Relationship
- Researching the Problem: Digging Deeper
- Identifying Possible Solutions
- Validating the Solution
- Overview of Hardware Troubleshooting
- Overview of Software Troubleshooting
- Overview of Network Troubleshooting
- Overview of Malware and Virus Troubleshooting
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Module 1: Troubleshoting An Installation |
| | | - Tools for Troubleshooting
- Setting Up Remote Troubleshooting
- Troubleshooting the Windows Start-up Process
- Troubleshooting Hardware Problems
- Troubleshooting Windows Services
- Other Troubleshooting Considerations
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Module 2: Configuring Network Services |
| | | - Overview of the Network Management Interface & Tools
- Setting Up a Wired Network Connection
- Setting Up a Wireless Network Connection
- Troubleshooting Network Connectivity Problems
- Troubleshooting Active Directory Connection Problems
- Exploring Command Line Tools for Troubleshooting
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Module 3: Windows XP Security and Malware |
| | | - About Running Applications in An Administrative Context
- What About Iis and Other Remote Access Technologies
- About Windows Defender and Windows Firewall
- Threat Sources
- Threat Categories
- Dealing with Viruses
- Dealing with Worms
- Dealing with Spyware
- Dealing with Email Attacks
- Dealing with Malevolent Scripts
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Module 4: Files and Printing |
| | | - About Sharing Files On a Network
- Securing File Shares
- Troubleshooting Remote Access Problems
- Troubleshooting Printing Problems
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Module 5: Using Wireless Devices |
| | | - Supported Wireless Interfaces
- Using Wifi: Configuring and Connecting To Routers
- Using Bluetooth Devices
- About Synchronization
- Securing Wireless Devices
- Troubleshooting Wireless Devices
- Optimizing Wireless Devices
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Module 6: Performance Tuning |
| | | - Tools Overview
- Using the Reliability and Performance Monitor
- Using Performance Information and Tools
- Using the Process Explorer
- Using the Memory Diagnostics Tool
- Using a Memory Dump
- About Disk Management
- Ten Ways To Increase Vista Performance
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Module 7: Installing Software and Updates |
| | | - Configuring Windows Update
- Installing, Configuring and Removing Software Application
- Validating the Authenticity of Software
- Troubleshooting Legacy Software Installation Problems
- Removing Software
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Module 8: A Comprehensive XP Troubleshooting Lab |
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